Effective Date: 6/18/2026

Welcome to the Willow website (“Site”). By accessing or using this Site, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use this Site.

1. About Willow

Willow provides information, resources, and services related to cremation planning and end-of-life arrangements. The content on this Site is intended for general informational purposes and to support individuals and families making important decisions.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a respectful manner. You may not:

• Use the Site in any way that violates applicable laws or regulations 
• Attempt to gain unauthorized access to any part of the Site or its systems 
• Interfere with the functionality or security of the Site 
• Use the Site to transmit harmful, misleading, or inappropriate content

We reserve the right to restrict or terminate access to the Site for users who violate these Terms.

3. No Professional Advice

The information provided on this Site is for general informational purposes only and does not constitute legal, financial, or professional advice. While Willow strives to provide accurate and helpful information, you should consult appropriate professionals for guidance specific to your situation.

4. Services and Eligibility

Certain services offered through the Site may require you to provide personal information or enter into additional agreements. By using such services, you represent that:

• You are at least 18 years old 
• The information you provide is accurate and complete

Willow reserves the right to refuse service or cancel requests at its discretion.

5. Intellectual Property

All content on this Site—including text, design, graphics, logos, and images—is the property of Willow or its licensors and is protected by applicable intellectual property laws.

You may:

• View and use the Site for personal, non-commercial purposes 

You may not:

• Reproduce, distribute, modify, or create derivative works without prior written permission

6. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect and use your information. By using the Site, you consent to those practices.

7. Third-Party Links

This Site may contain links to third-party websites for your convenience. Willow does not control or endorse these external sites and is not responsible for their content, policies, or practices.

8. Disclaimer of Warranties

This Site and its content are provided “as is” and “as available.” Willow makes no warranties, express or implied, including but not limited to:

• Accuracy or completeness of content 
• Availability or uninterrupted access to the Site 
• Fitness for a particular purpose

We understand the sensitive nature of the services we provide and strive for accuracy, but we cannot guarantee that all information will always be current or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Willow shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Your use of or inability to use the Site 
• Reliance on information provided on the Site 
• Any errors or omissions in content

10. Indemnification

You agree to indemnify and hold harmless Willow, its affiliates, and its service providers from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Changes to These Terms

Willow may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of the state in which Willow operates, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms of Use, please contact us: