The Willow Story
A Simple Path, Rooted In Care
Willow was created to bring a sense of strength and grace to the cremation process. In moments that can feel overwhelming, we believe families deserve care that is steady, thoughtful, and easy to navigate.
As part of the Heritage Family, we carry forward a legacy of trusted, compassionate service reimagined in a simpler, more transparent way. With clear pricing, flexible arrangements, and a licensed team by your side, Willow is here to support you with quiet strength and genuine care at every step.
Start Arrangements
Choose the Path That Fits Your Needs
Whether you need to make arrangements now, soon, or are planning ahead, we’re here to make the next step simple.
Immediate or Upcoming Need
If a death has occurred or services will be needed within the next few days or weeks, you can begin arrangements right away. We’ll guide you through each step with clarity and care.
Plan Ahead
If you’re planning for the months or years ahead, you can explore options and make arrangements at your own pace. We’re here to answer questions and help you plan with confidence.
Get an Instant Quote
Create a customized plan tailored to your needs—no hidden fees, ever.
Contact our Care Team
If you need help from one of our team members, we are here to assist you.
Our Process
A Simple 5 Step Process
We’ve streamlined everything to minimize stress. You don’t need to visit a funeral home or make complex decisions under pressure. We handle the logistics so you can be with family.
01
Arrange everything online
Choose your services, select an urn and keepsake, and complete everything in just a few easy steps. Less Than 30 Minutes
02
Initial Pick Up & Care
We bring your loved one into our care as soon as possible after all arrangements are made.
Immediate – 4 days
03
We Handle Paperwork
We register your loved one’s death with the county and state to proceed with cremation.
1 – 2 Days
04
Cremation Completed
We perform a private, dignified cremation at one of our local facilities.
+ 5 – 10 days
05
Thoughtful Return
We return your loved one via postal service or scheduling appointment for pick up.
+ 3 – 5 days
What Families Are Saying
Trusted by Local Families
Average 4.9/5 rating across all reviews
They were the service we needed at the time we needed. Extremely easy to work with and very communicative. We had no regrets and would whole heartedly recommend them.
Steve Gregory
Heritage did a wonderful job. They were thoughtful and informative. This being the first time I’ve had to handle such a thing is was confusing for me and I asked a lot of questions. It’s important to be with a company willing to answer everything even if it’s asked by myself and then my brother as well. Highly recommend them. I dealt with Pat specifically and he was so caring and kind.
Lyle Beardsley
I cannot say enough about Heritage Cremation Service and their employees. They also were extremely reasonable with their pricing. They go beyond what was expected more than once, and I sincerely “Thank them” from the bottom of my heart for their kindness toward my family. John, Ashleigh, and Barbara are the best, and I would highly recommend them.
Nanette Szabo
About Willow: Frequently Asked Questions
About Willow Cremation Services
Learn what Willow offers, how we work, and what makes our approach to cremation simple and transparent. As part of the Heritage Family, we provide trusted care with guidance every step of the way.
Willow is a simple, modern approach to cremation, designed to make arrangements easier to understand and complete from anywhere. We focus on clear pricing, simple steps, and thoughtful support for families.
Willow offers a more streamlined, online-first experience for direct cremation. While traditional funeral homes often require in-person visits, Willow allows you to arrange everything from home with the same level of care and professionalism.
Yes, Willow is a brand of Heritage Family, a trusted network of funeral homes serving families across more than 50 locations in multiple states. This connection allows us to combine local, licensed care with a simpler, more modern experience.
Your loved one is cared for by a licensed, experienced team at one of our locally operated facilities. Every step is handled with professionalism, dignity, and respect.
Choosing a trusted provider ensures your loved one is cared for with professionalism, respect, and accountability. It also means you have a reliable team to guide you, answer questions, and handle every detail correctly during a difficult time.
Yes, Willow is designed to allow you to arrange cremation entirely online or over the phone. You can complete forms, choose options, and receive support without needing to visit a funeral home.
Willow was created to simplify a process that can often feel overwhelming. We saw a need for a clearer, more transparent way for families to make cremation arrangements, without added complexity or pressure.
Willow provides direct cremation using flame-based cremation, often referred to as traditional cremation. This is a simple, respectful process without a formal service beforehand, focused on providing dignified care at an affordable price.
We Are Here To Help, 24/7
Our care team is ready to answer your questions and help you make arrangements whenever you need us.